Privacy Policy

Information We Collect

We collect information you provide directly to us — for example, when you request a quote, book a service, or contact us. This may include your name, phone number, email address, service or vehicle address, vehicle information, and any details you share about the services you need.

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, the pages you view, and how you interact with the site, through cookies and similar technologies (see "Cookies & Tracking").

How We Use Your Information

We use the information we collect to:

• provide, schedule, and perform our services;
• prepare and send quotes and respond to your inquiries;
• communicate with you about appointments, service updates, and customer care;
• send promotional offers, if you have opted in to receive them;
• process payments through third-party payment processors;
• improve and maintain our website and services; and
• comply with legal obligations and protect our rights and the safety of others.

SMS / Text Messaging

If you opt in to receive text messages from us, we use your mobile phone number to send SMS messages related to appointment scheduling and confirmations, quotes, service updates, customer care, and — if you have separately opted in — promotional offers.

• No third-party sharing. We do not sell, rent, or share your mobile phone number or your SMS opt-in consent with any third parties or affiliates for their own marketing or promotional purposes. Information you share as part of the SMS consent process will not be shared with third parties for marketing purposes.
• Message frequency. Message frequency varies.
• Cost. Message and data rates may apply, depending on your mobile carrier and plan.
• Opt-out. Reply STOP at any time to stop receiving text messages. After you reply STOP, we will send a confirmation and will no longer text you unless you opt in again.
• Help. Reply HELP for help, or contact us at (651) 420-0510 or [email protected].
• Not a condition of purchase. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
• Delivery. Mobile carriers are not liable for delayed or undelivered messages.

How We Share Information

We do not sell your personal information. We may share your information only in these limited circumstances:

• Service providers. With trusted third parties who perform services on our behalf — such as scheduling, payment processing, or website hosting — and who are obligated to protect your information and use it only to provide those services.
• Legal requirements. When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Cruizin Clean, our customers, or others.
• Business transfers. In connection with a merger, acquisition, or sale of assets, in which case we will continue to protect your information consistent with this policy.

As noted in the SMS section above, we do not share mobile phone numbers or SMS opt-in consent with third parties for marketing purposes.

Cookies & Tracking

Our website may use cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and improve your experience. We may also use analytics tools to understand how visitors use our site.

You can control cookies through your browser settings. Disabling some cookies may affect how parts of the site function.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights & Choices

Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, or delete it, or to opt out of certain uses. To exercise these rights, contact us at (651) 420-0510 or [email protected].

You can opt out of marketing emails by following the unsubscribe link in those emails, and opt out of text messages by replying STOP. We will respond to requests as required by applicable law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing them with any information.

Children's Privacy

Our website and services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out: